Responsible gambling

Responsible Gambling at Vicibet

At Vicibet, we prioritize responsible gaming practices to ensure that our players enjoy a safe and enjoyable experience. We understand that problem gambling can have serious consequences, both financially and emotionally, and are committed to providing tools and resources to help you maintain control over your gaming habits.

Self-Exclusion

If you feel that your gaming is becoming problematic or you need a break from online gaming, we offer self-exclusion options. You can choose to exclude yourself from playing on our site for a period of 24 hours, 7 days, 30 days, 60 days, 90 days, or permanently.

Deposit Limits

To help you maintain control over your spending, we allow you to set deposit limits. This will prevent you from exceeding the limit and will help you stick to your budget.

• To set a deposit limit, log in to your account and go to the "My Account" section.
• Click on "Deposit Limits" and select the amount you wish to set as your daily/weekly/monthly limit.
• You can also choose to set a limit on specific games or categories of games.

Time-Outs

If you need a break from online gaming, we offer time-out options. This will prevent you from accessing our site for a period of 24 hours, 7 days, 30 days, 60 days, or 90 days.

• To set a time-out, log in to your account and go to the "My Account" section.
• Click on "Time-Outs" and select the amount of time you wish to take a break from gaming.

Reality Check

To help you stay in control, we offer reality checks. This will remind you of how long you have been playing and how much money you have spent.

• To enable reality checks, log in to your account and go to the "My Account" section.
• Click on "Reality Checks" and select the frequency at which you wish to receive reminders.

Player Protection Tools

We offer a range of player protection tools to help you maintain control over your gaming habits. These include:

• Deposit limits: Set limits on the amount you can deposit into your account.
• Time-outs: Take a break from online gaming for a set period of time.
• Self-exclusion: Exclude yourself from playing on our site permanently.
• Reality checks: Receive reminders of how long you have been playing and how much money you have spent.

Help and Support

If you are struggling with problem gambling, we offer help and support. You can contact us through the following channels:

• Live chat: Available 24/7
• Email: [email protected]
• Phone: +44 (0)20 3888 2222

We are committed to providing a safe and enjoyable gaming experience for all our players. If you have any questions or concerns about responsible gambling, please do not hesitate to contact us.

External Resources

For additional support and resources on problem gambling, we recommend visiting the following websites:

• GAMSTOP: A free online service that allows you to set a national self-exclusion for all online gaming operators.
• GamCare: A charity that provides advice and support for individuals affected by problem gambling.
• National Gambling Helpline: A free confidential helpline that provides information, advice, and support on problem gambling.

At Vicibet, we care about your well-being and are committed to providing a responsible gaming experience. If you have any questions or concerns, please do not hesitate to contact us.